Quality charters

As part of the policy of continuous improvement of the quality of service, the airports of the Edeis Group are committed to the performance of services dedicated to business and private aviation companies.

According to Edeis, a privileged port of call is based on the following fundamental principles: the performance of the organization of operating operations, the involvement of employees in the field, the assurance of responsiveness to customer requests and the ability to go beyond the simple provision of services thanks to real added value.

The Edeis Group sets out its commitments to quality of service, dedicated to business and private aviation, through 4 objectives:

1. Maintain the flexibility of Operations services at each airport;
2. Ensure the continuous performance of the teams;
3. Guarantee customer information through efficient communication relays;
4. Exceed customer expectations with high value-added services.